Call Center Representatives (TechXol, Karachi)

By shahrukh - Last updated: Sunday, February 17, 2013 - Save & Share - Leave a Comment


TechXol jobs

Industry: Information Technology
Functional Area: Telemarketing
Total Position: 12
Job Type: Full Time/Permanent ( rotating )
Job Location: Karachi, Pakistan
Gender: Doesn’t Matter
Education: Matriculation – Bachelors
Degree Title: O-Level/A-Level
Career Level: Entry Level
Required Experience: Fresh – 2 Years
Require Travel: Not Required
Apply By: Feb 17, 2013
Job Posting Date: Feb 15, 2013

Job Description:
The prime duty is to solicit orders for services or goods by interacting by with the customers by phone.
Fulfill the basic duties such as requesting donations, information, making appointments, collecting information or conducting follow-up.
Communicate with the private individuals or businesses by phone for various purposes.
Deliver prepared sales scripts in persuading potential customers to purchase the organization’s product or service.
Provide customers with product and service information
Follow up customer calls where necessary, complete call logs and produce call report.
Responsible to take proper care that the outbound calls do not disturb, annoy, or offend people enrolled in do-not-call lists.
Apply the proper telephone etiquette to satisfy various customer situations.
Apply appropriate actions to effectively control a telephone call.
Other duties as assigned.
Required Skills
Firm Belief that Client Goals are Our Goals.
Strong Work Ethic.
True Sense of Urgency.
Ability to Effectively Communicate through multiple mediums.
Strong Focus on Results.
Attention to Detail.
Solid Commitment to Teamwork.
Continuous Self Improvement.
Ability to Hire and Retain Great People.
Management Experience and Success.
Call Center Industry Experience Is A Must.

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